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Category: Change


Cold Start

One of the problems with any new system is the tendency for people to not know what they’re supposed to do and therefore freeze.  Here’s

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Crisis Response

Most people wouldn’t consider crisis response a part of the change process – but it’s the other side of the planning and preparation, and it

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Change Fatigue

Each time you start talking to someone else in the organization about the latest change initiative, you’re met with an audible groan.  You made the

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