Course Category: Virtual Session

Welcome to the Making Change Resistance a Thing of the Past virtual session.

We’ve all faced resistance as we seek to change the culture and create a more collaborative and knowledge sharing friendly environment. How do we leverage that resistance and transform it into something useful? We’ll answer the question about why resistance comes up in the first place – and how we can find value from it before dismissing it for good. It’s not buried or ignored. It’s addressed and used. Come learn how to do it.

Welcome to the Coping with External Change virtual session.

As change managers, we’re often the ones tasked with “inflicting” change on the members of the organization. However, how do we cope – and keep our changes going – when external changes are forced upon us? How do we build empathy and compassion for those folks in the organization that didn’t get a voice in the change but still need to change? In this session, we’ll explain why people resist change and what we can do to make change seem less scary for ourselves and for other. Instead of platitudes about how you need to be hopeful, we’ll show you how to generate hope. Instead of insisting that you develop grit, we’ll tell you practical ways you can keep going even when it’s hard.

Welcome to The Science of Influence and Motivation virtual session.

Change is about trying to get individuals to change their behavior. In this session, we’ll pull from neuroscience and marketing to explain how you can get people to change their behaviors. We’ll address ways that individuals influence one another, and we’ll explain the hidden mechanisms that drive everyone. We’ll share classic research which distorts the length of lines, factors that can cause people to harm others, and ways that we’re motivated. We’ll build on the foundations of morality and land in a quirky world where we feel obligated to uphold our identities.

Welcome to the Avoiding Burnout in Continuous Change virtual session.

We’re no longer in a world of discrete, incremental changes occurring with decades of rest between them. The pace of change is continuous and overlapping as one change leads to the next and so on. Often, the result of this constant change is burnout. In this virtual session, we’ll learn what burnout is, what causes it, and what we can do to prevent it. We can’t stop the rate of change that we face today, but we can learn to adapt to it better. The better we can adapt, the less burnout we’ll experience, and the happier we’ll all be.

Welcome to The Six Keys to Confident Change Management virtual session.

Organizations of all sizes are in a period of turmoil and transition, making effective change management more important than ever. With all the conflicting advice and change models out there, it can sometimes be hard to determine what’s important and what isn’t. This virtual session makes the complicated simple by giving you the six keys you need to open the doors to change. The Six Keys to Confident Change Management draws from decades of experience across numerous disciplines, from psychology and neurology to systems thinking and beyond. Whether you’re doing a process improvement or reimagining your entire organization through digital transformation, you’ll learn the keys you need to be confident and successful with any change you’re trying to accomplish.

Welcome to the Doing Digital Transformation: Enabling Employees virtual session.

Microsoft is delivering on the technologies and services you need for a digital transformation in your organization. However, the organization isn’t cooperating. There’s resistance at every level to the changes that will create obvious value. But that can change. In this virtual session, you’ll learn tools and techniques to evaporate the resistance and build a band of brothers to help you unleash the potential in your organization.

Like riding a bike, once you get the hang of it, transforming behaviors can be natural. In this session, you’ll learn techniques that can act as training wheels until you don’t need them any more. WIII-FM, ethnography, hassle maps, personality types, basic motivators, and more can get you started on the ride of your life.