Trust

In a former life I ran a Novell MHS  based mail delivery system. This was before the Internet was commercial and when I was working with suppliers from across the globe. We found that faxes weren’t very reliable and we needed a better way to deliver mai...

Trust isn’t earned. Trust is given. Trust is us daring to be vulnerable so that we can enrich our lives and the lives of others. David Richo explores trust and its necessity in Daring to Trust: Opening Ourselves to Real Love and Intimacy . I’m familiar with...

John Gottman is well known and respected for his knowledge of what makes couples successful – and what will ultimately lead them towards divorce. His research uncovered ways to identify who would remain married and those who would not. When you pair m...

I’ve been trying to crystallize some thinking on building adoption and engagement for SharePoint implementations which lead me to models for change and John Kotter’s Leading Change   book. Step 2 of his 8 step process is to Creating a Guiding Coalition. There...

Trust: Human Nature and the Reconstitution of Social Order  is a substantially different kind of book on trust than those I’ve read before. (See my reviews for Trust & Betrayal in the Workplace , Building Trust: In Business, Politics, Relationships and ...

It might seem odd that one of my most recent book reviews was Humilitas  and focused on humility and now I’m reading about charisma. Perhaps your thinking is that the humility thing was just a phase. However, my favorite thought about humility is “po...

Trust is fundamental. It’s essential. It weaves together not just trust but also trustworthiness and, unfortunately, betrayal. Trust is a bet that the benefits of the trust are going to be more than the cost of betrayal. It’s based on the belief of the...

Why does trust matter anyway? Trust in our teams and our organizations can make the difference between poor performance and stellar performance. Trust is essential to creating and leading high-performance teams. Trustology: The Art and Science of Leading ...

On the one hand, there’s plenty of research that our memories aren’t stored in words, they’re stored in concepts. There’s the awareness that most of communication – particularly emotional communication – is done with body language. On the other hand,...