The future of cloud services in our field, I believe, will pivot on the quality of the adoption experience. To the degree cloud services (technology) are being commoditized, we must invest in improving the adoption (people) experience. Guidance on driving change is absolutely needed but there is no one size fits all – don’t look for prescriptions but patterns and to that end, consider reviewing the content from Robert Bogue, a long time “household” name and thought leader in SharePoint and change management!​

As a change manager, I have personally experienced the frustrations, challenges and failures for even seemingly simple changes to get adoption and utilization in organizations. The odds of success dramatically increase when one uses proven frameworks to plan and execute a change program. Many valuable tools and resources are included in the Confident Change Management course. Both new and experienced leaders of change will find very helpful resources and approaches to increase the odds of implementing a successful change process and achieving the desired results on budget and on time.

I learned things that I’d never been taught in my 20+ years of business.

Too often, we do change to people as opposed to leading change with people. This course efficiently covers several change management models to help you successfully lead change in your organization. Even beyond the tools and models, I especially appreciate that this course helped set my mindset for how to involve people and think about change.

The Confident Change Management program is truly your one stop ‘tool-chest’ that can benefit any individual, let alone organization, seeking to better how they manage and cope with change.

My word it’s brilliant! Really enjoyed it. So much in there. Great refresher for me personally with my background in corporate communications, Lean Six Sigma, and change management. Each module is really well thought out so I think the exercises could be managed without an instructor but not something a student could complete in a rush, needs deep thought.

Change management catapulted the professional, collaborative relationship that Rob and I enjoy. The initial introduction was the result of a talk I’d offered, but it was immediately clear to me that I’d met my new mentor – a person tremendously expert in the theory, research, and applications that can yield measurable outcomes within organizations that seek new behavioral processes and habits. He’s my go-to voice of authority on the topic.

Confident Change Management provides a practical approach to defining, developing, and instantiating change methods.

The main point of change management (that’s not always apparent) is that its goal is to influence people into changing behaviors, and that’s what the course does a good job of demonstrating – how do you influence people to adopt the behaviors you want?

The course delivers the practical tools, concepts, and practices needed to effectively meet the challenges of managing change with confidence.

I really enjoyed the down-to-earth and practical way that the concepts of change management are presented. There are many aspects of facilitating change, and this course explains them with easy to understand descriptions and exercises that I could relate to on a personal level.

Any management team embarking on an organization change initiative should first take this course.