Knowledge Management

What is it that makes one person more valuable to an organization than another? Take two engineers with the same degrees from the same universities and even the same grade point average. One is invaluable to the organization, and the other is just a solid...

I’ve been a part of or have led many groups in my time. Each one had a unique “feel.” Some were hyper focused, and others generally organized around a topic. Some were high technology and others decidedly not so. Developing communities has always been ...

One of the many things that I enjoy about my life is the ability to walk from one world to another in a matter of moments. I’ve been a part of the knowledge management community for several years now. While far from all my time is spent in the community, I...

One of the most interesting things about Arthur Shelley, the author of KNOWledge SUCCESSion , is the mixture of academic and pragmatic practice. Having a foot in both worlds creates a rigor in research that isn't found in business books and a sense of...

Knowledge management is tricky business. I’ve spent a non-trivial part of my professional career converting tacit knowledge into explicit knowledge – well, at least one kind of tacit knowledge. This is, in fact, part of the problem. Some of what we cal...

Knowledge management isn’t new. With more than two decades of history there have been knowledge management programs running with varying levels of success – and failure. The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Busi...

The first time I reviewed Organising Knowledge  was 2007. The book was new then. However, Organising Knowledge  has become a book that seems to have a lot to say – even 11 years later. When I wrote my last review, I was just beginning with knowledge manag...

It was October of 2011 when I reviewed Gary Klein’s book Sources of Power . Since I read and reviewed it, I’ve referred to it repeatedly. While preparing to see if Gary would respond to a question about knowledge management, I realized that last year...

I had the pleasure of working with Kate Pugh on a project for the Ark Group. During our discussions I found her speaking about her thinking about knowledge management and I realized that if I wanted to really understand what she thought about knowledge...

It may seem odd but my quest for resources for my upcoming Information Architecture DVD led me to a book on decisions. How's that? Well, Information Architecture is a funny thing. You’ll never know enough about the problem. You’ll always have to make com...