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The Accidental Taxonomist

The Accidental Taxonomist

There are dozens of things that I do each day that I didn’t set out to do. I do accounting and billing work without a desire or intent to do it. I do sales and marketing – and neither are at the top of my list of things to do. I accidentally picked the...
Ambient Findability

Ambient Findability

There have been times when I saw down with a topic and I just couldn’t get the words and the ideas to align. There were other times when the idea was so powerful that the words seemed insufficient. This is the case with Ambient Findability . Peter Mo...
The Organized Mind: Thinking Straight in the Age of Information Overload – Facebook Friends

The Organized Mind: Thinking Straight in the Age of Information Overload – Facebook Friends

In the first part of the review of The Organized Mind: Thinking Straight in the Age of Information Overload , I addressed the direct impact of information overload (it’s here ). However, there were many lose ends in the book as it pertains to relationships and...
The Organized Mind: Thinking Straight in the Age of Information Overload – Information Overload

The Organized Mind: Thinking Straight in the Age of Information Overload – Information Overload

There’s a sort of irony in the fact that the first thing I have to say about the book The Organized Mind: Thinking Straight in the Age of Information Overload  is that it seems unorganized. To be fair, I think that whenever you’re bringing together multi...
Pervasive Information Architecture: Designing Cross-Channel User Experiences

Pervasive Information Architecture: Designing Cross-Channel User Experiences

I view Information Architecture (IA) as the organization of information around you. I picked up Pervasive Information Architecture: Designing Cross-Channel User Experiences  because I wanted to see how others thought about the problem of keeping messages c...
Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts

Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts

What is it that makes one person more valuable to an organization than another? Take two engineers with the same degrees from the same universities and even the same grade point average. One is invaluable to the organization, and the other is just a solid...
KNOWledge SUCCESSion

KNOWledge SUCCESSion

One of the most interesting things about Arthur Shelley, the author of KNOWledge SUCCESSion , is the mixture of academic and pragmatic practice. Having a foot in both worlds creates a rigor in research that isn't found in business books and a sense of...
Lost Knowledge: Confronting the Threat of an Aging Workforce

Lost Knowledge: Confronting the Threat of an Aging Workforce

Knowledge management is tricky business. I’ve spent a non-trivial part of my professional career converting tacit knowledge into explicit knowledge – well, at least one kind of tacit knowledge. This is, in fact, part of the problem. Some of what we cal...
The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business

The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business

Knowledge management isn’t new. With more than two decades of history there have been knowledge management programs running with varying levels of success – and failure. The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Busi...
Organising Knowledge: Taxonomies, Knowledge, and Organisational Effectiveness

Organising Knowledge: Taxonomies, Knowledge, and Organisational Effectiveness

The first time I reviewed Organising Knowledge  was 2007. The book was new then. However, Organising Knowledge  has become a book that seems to have a lot to say – even 11 years later. When I wrote my last review, I was just beginning with knowledge manag...
Seeing What Others Don’t: The Remarkable Ways We Gain Insights

Seeing What Others Don’t: The Remarkable Ways We Gain Insights

It was October of 2011 when I reviewed Gary Klein’s book Sources of Power . Since I read and reviewed it, I’ve referred to it repeatedly. While preparing to see if Gary would respond to a question about knowledge management, I realized that last year...
Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam

Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam

I had the pleasure of working with Kate Pugh on a project for the Ark Group. During our discussions I found her speaking about her thinking about knowledge management and I realized that if I wanted to really understand what she thought about knowledge...
Sources of Power: How People Make Decisions

Sources of Power: How People Make Decisions

It may seem odd but my quest for resources for my upcoming Information Architecture DVD led me to a book on decisions. How's that? Well, Information Architecture is a funny thing. You’ll never know enough about the problem. You’ll always have to make com...
The Adult Learner: The Definitive Classic in Adult Education and Human Resource Development

The Adult Learner: The Definitive Classic in Adult Education and Human Resource Development

It takes a lot of moxie to call yourself a definitive classic. However, the subtitle of The Adult Learner  is probably correct. I picked up the book because of my work on the SharePoint Shepherd Presents DVD series . The goal of the series is to make le...
The Art of Explanation

The Art of Explanation

I spend quite a bit of my time in the professional world trying to explain things. Sometimes it’s to clients. Sometimes it’s developers. Sometimes it’s to the infrastructure team. Whomever it is, I know that sometimes my explanations work – and sometim...
The Art of Learning: A Journey in the Pursuit of Excellence

The Art of Learning: A Journey in the Pursuit of Excellence

During my interview with Steven Kotler , the author of The Rise of Superman , he credited an idea to Josh Waitzkin. He was careful to share with me that Josh was a chess champion and the subject of the movie “Searching for Bobby Fisher” (which I’ve ...
Efficiency in Learning

Efficiency in Learning

I recently wrote an article for TrainingIndustry.com titled “Everything You Think You Know about Learning Retention Rates is Wrong ” which is perhaps a bit of a hyperbole but it’s based on the discovery that the traditional thinking about how people learn...
Extraordinary Minds

Extraordinary Minds

While reading Mindset , I stumbled across a reference to Howard Gardner’s  book, Extraordinary Minds , that intrigued me. It said that “exceptional individuals have ‘a special talent for identifying their own strengths and weaknesses.'” On the basi...
Job Aids and Performance Support

Job Aids and Performance Support

I’ve been a big fan of job aids for years. It’s my awareness that job aids are more impactful than training that led to the creation of the SharePoint Shepherd’s Guide . I’ve read many materials about how adults learn – like The Adult Learner  and Effic...
Kirkpatrick’s Four Levels of Training Evaluation

Kirkpatrick’s Four Levels of Training Evaluation

Sometimes, you say a thing and it just catches on. It’s a moment of insight that gets frozen in time like a mosquito in amber, and later you realize just what you have. Kirkpatrick’s Four Levels of Training Evaluation  is like this. It’s a simple framewo...