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Helping the Suicidal Person: Tips and Techniques for Professionals


They want to help; they just don’t know what to do.  It’s a tragic fact that most psychology and sociology programs don’t have a single class regarding suicide in their entire academic career.  So therapists and social workers encounter a suicidal person and they feel – as they are – completely unprepared for what to do next.  Helping the Suicidal Person: Tips and Techniques for Professionals is a way of addressing the gap in knowledge –and coming to a better place of nurturing and support to help people move away from suicide as the only option.

Note: Throughout this post, I’ll be using “client” as shorthand so as not to distract from the readability.  I don’t intend to imply that everyone with whom you’ll encounter is a client, nor that you can’t use these techniques if you’re not a therapist.

Research Power

While the tips are research-informed, they are often offered with limited support in research.  There’s a simple reason for this.  The research is hard to come by.  Sometimes, research can show a reduction in attempted suicides but not in completed ones.  In fact, to show a 15% difference in suicide rates (with an appropriate confidence interval), researchers would need to enroll 13 million people.  That’s a relatively impossible challenge.  As a result, we have to accept the research that we do have and attempt to make the best of it.

Sometimes, the problem isn’t scale.  Sometimes, the problem is the ethics of the situation.  Consider that there is no randomly-controlled trial about the use of parachutes reducing death when jumping from an airplane.  Obviously, they work.  So obviously that no one would subject someone to the control condition of death to demonstrate that people without parachutes jumping from planes die.

This is a case where even though there is no research supporting the efficacy of the approach, it doesn’t mean the approach isn’t (or can’t be) effective.  It just means that the research hasn’t been done for a myriad of reasons, including time, money, and ethics.

Disclosure of Suicidal Thoughts

In some ways, it’s as if clinicians are practicing “Don’t Ask, Don’t Tell” as an approach toward suicide prevention.  Many clinicians don’t ask – and, particularly, don’t ask directly – if someone is considering suicide.  There was a historic concern that this might “plant” the idea of suicide in the client’s mind, but research has proved this to be incorrect.  Even without this defense, it’s still a hard thing for most clinicians to ask, so it’s frequently swept aside and forgotten about.

On the other side, the probability that a client will volunteer their thoughts of suicide are very low.  Despite somewhere between 1:5 to 1:6 people having thought about death by suicide, it’s unlikely that they’ll bring it up.  Instead, they’re more likely to believe that if the therapist doesn’t ask them, it’s not important – secretly knowing that it is.

The Loaded Question

Some questions cause people to become defensive, because they’re not sure how the person asking the question will respond.  The underlying challenge is that the question is related to something you think is – or may be – related just to you.  The Kinsey Institute found that asking the question “How old were you when you first started masturbating?” got a much better response than “Do you masturbate?”  Embedded inside the first question is the assumption that it’s something everyone does, and therefore the question of “when” isn’t particularly disturbing.  Of course, the small percentage of people who don’t – or won’t admit it – will respond that they can’t answer the question.  In working with people who are thinking about suicide, questions like “What are some of the ways that you’ve thought about killing yourself?” gets better answers than “Have you thought of ways to kill yourself?”  The presumption embedded into the question makes a difference to the way that people respond.

Similarly, you can intentionally stay ahead of where the person is likely to be by asking the question leading to an overly extreme – but not absurd – level.  For instance, you could ask “Do you think of killing yourself 20 times a day?”  The answer may be 15 – but the person will start by telling you “not that much” and giving you an answer that’s more likely to be accurate.

Fear of Commitment

One of the barriers that clinicians must overcome is the client’s fear that if they say the word “suicide” or admit to suicidal thoughts, they’ll be involuntarily committed.  Involuntary commitment is a sometimes necessary but always troubling challenge.  People who are involuntarily committed experience a loss of freedom and control that can further exacerbate their reasons for wanting to die and simultaneously can destroy and therapeutic alliance and trust that might have been created.  (See The Heart and Soul of Change for more about the importance of therapeutic alliance.)

One of the challenges is that the client’s goals and the professional’s goals may be different.  The professional wants the person to stay alive, and the client wants the pain to stop.  As a result, there can be a gap through which clients become concerned about how their therapist will react.  They’ve likely heard stories about an involuntary hold – and they don’t want to experience it themselves.

Neither Lecture nor Pep Talk

Motivational Interviewing calls it the “righting reflex.”  It’s the tendency to directly correct a person’s perspective by telling them how they’re wrong – and it’s powerful.  It was Carl Rogers who insisted that client was the expert – in their lives.  We may, from a few minutes of conversation and some notes provided by others, believe their pain is manageable and their problems are all solvable, but from their perspective, they’re not.  Until they believe you truly understand, they won’t listen to suggestions; even after they believe you understand, they’ll not listen unless you tread gently by asking careful, somewhat leading, questions.

Lectures about how someone’s behavior, feelings, or perspective isn’t right has never worked – even when you were a child.  It induces guilt, shame, and invalidation, which further pushes them away.  It also causes them to become more entrenched in their positions.  They start looking for ways to defend their position and they find them.  They ultimately have invested more in their perspective and become less likely to change it.  (See Influence for more on these effects.)

Pep talks don’t work because they’re hollow.  Letting people experience joy and happiness is a good strategy to fight depression that seeks to convince them they can’t find joy or happiness.  However, these must be experiences they want.  One useful technique that I’ve used is to intentionally set a positive event out several weeks out so that anticipation can build.  The actual amount of time that you set the event in the future is dependent upon the client, but the point is to build an idea in the future.  Do be prepared that depression will try to convince them they won’t have fun.  The response is “Didn’t you have fun in the past?”

Rank and File

One strategy for assessing the importance of various reasons for dying is to ask the client to list them, and then rank them in order of importance.  This has a focusing effect that allows you to focus your energies on the most important items.  Sometimes, it’s possible to carefully walk them through strategies that break down the barriers preventing them from overcoming their reasons for dying.

For instance, if they’re struggling because they can’t find a job, you can work with them on ideas to get a job.  Care must be exercised here, because you’re likely going to move quicker than the client. You’ve seen these problems and solutions before and so you know the landscape and you’re likely to rush ahead. However, helping people work through problems is directly addressing the problem-solving challenge and cognitive constriction that seems to be found with most suicidal people.  It’s worth the time.

Reasons for Living

It’s an awkward conversation to ask people why they want to be alive.  It’s awkward when suicide isn’t a consideration and can be even more awkward when it is.  Often, you’ll need to start with the reasons why people want to die before getting to their reasons for living.  It’s important to recognize that people who are struggling with thoughts of wanting to die may have trouble enumerating their reasons for living.

You may need to prompt them to explain who would miss them when they’re gone or what they do to support others.  You might suggest they go through their recent calls and texts and make a list of those people who would miss them or their support.

They Can Move On

A somewhat typical response to reasons for dying may be that so their loved ones can “move on with their lives.”  This is the quintessential comment of burdensomeness.  (See Myths About Suicide for more on burdensomeness and its relationship to suicide.)  In many cases, however, the others that the client believes will “move on with their lives” are the recipient of the pain that the client is trying to displace.  Suicide and Its Aftermath says it plainly.  Suicide transfers the pain from the person who dies to those who survive.

Certainly, there are some situations where a person’s health is such that they are, in some sense, a burden to others.  However, one of the things that all people tend to misunderstand is that burdensomeness should be measured by the person who is (perceivably) burdened.  It’s possible that the other person doesn’t perceive it as a burden and may even believe it’s an opportunity to replay the kindness and support they’ve received.  Encouraging a more realistic perspective of the degree of burden is a good idea.

No Warning Sign Is Particularly Meaningful

One of the problems that exists in suicidology is that we believe things that aren’t true.  Thomas Joiner wrote a whole book about Myths About Suicide.  Craig Bryan in Rethinking Suicide challenges us to realize that the screening tools that we use don’t work.  Some still insist that most (or all) people who die by suicide sent warning signs.  Joiner addressed this directly and Bryan indirectly, but the myth persists.

The simple fact of the matter is that we have no way of knowing who will die by suicide or not.  We know statistics and probabilities – but not people.  There are lists of warning signs that cause concern, but it takes judgement to decide who is at the most risk of immediate harm to themselves and who isn’t.  It’s recommended that clinicians record the reasons for their assessments in their notes so, if there is any question in the future, there’s a record of why they assessed the risk the way that they did.

All that to say that while there are key indicators – like directly stating that they want to die – none of those indicators in isolation is a direct prediction of short-term risk.  It’s only by looking at all the factors in the situation that someone could assess risk.

The Tips and Techniques

The listing of tips and techniques are:

  1. Reflect on Your Biases about Suicide
  2. Take Stock of Your Experiences with Suicide (or Lack Thereof)
  3. Confront “Suicide Anxiety”
  4. Be Alert to Negative Feelings Toward the Suicidal Person
  5. Reject the Savior Role
  6. Maintain Hope
  7. Face Your Fears
  8. Directly Ask about Suicidal Thoughts
  9. Turn to Techniques for Eliciting Sensitive Information
  10. Embrace a Narrative Approach: “Suicidal Storytelling”
  11. Ask about Suicidal Imagery, Too
  12. Uncover Fears of Hospitalization and Other Obstacles to Disclosure
  13. Recognize that, for Some People, You are an Enemy
  14. Avoid Coercion and Control Whenever Possible
  15. Resist the Urge to Persuade or Offer Advice
  16. Understand the Person’s Reasons for Dying
  17. Validate the Wish to Die
  18. Acknowledge that Suicide is an Option
  19. Gather Remaining Essentials about Suicidal Thoughts and Behavior
  20. Learn about Prior Suicidal Crises: The CASE Approach
  21. Cautiously Use Standardized Questionnaires
  22. Privilege Warning Signs Over Risk Factors
  23. Screen for Access to Firearms
  24. Inquire about Internet Use
  25. Probe for Homicidal Ideation
  26. Collect Information from Family, Professionals, and Others
  27. Examine Reasons for Living
  28. Identify Other Protective Factors
  29. Pay Attention to Culture
  30. Investigate Religious and Spiritual Views of Suicide
  31. Solicit the Person’s Own Assessment of Suicide Risk
  32. Estimate Acute Risk for Suicide
  33. Estimate Chronic Risk for Suicide
  34. Document Generously
  35. Know When and Why to Pursue Hospitalization
  36. Know When and Why Not to Pursue Hospitalization
  37. Do Not Use a No-Suicide Contract
  38. Collaboratively Develop a Safety Plan
  39. Encourage Delay
  40. Problem-Solve Around Access to Firearms
  41. Discuss Access to Other Means for Suicide, Too
  42. In Case of Terminal Illness, Proceed Differently (Perhaps)
  43. Seek Consultation
  44. Make Suicidality the Focus
  45. As Needed, Increase Frequency of Contact
  46. Treat Chronic Suicidality Differently
  47. Involve Loved Ones
  48. Suggest a Physical Exam
  49. Recommend an Evaluation for Medication
  50. Continue to Monitor Suicidal Ideation
  51. After Safety, Address Suffering
  52. Look for Unmet Needs
  53. Target Social Isolation
  54. Use Grounding Exercises
  55. Assume Nothing: Does the Person Want to Give Up Suicide?
  56. Tap into Ambivalence
  57. Compare Reasons for Living and Dying
  58. Invite the Person to Look for the “Catch”
  59. Search for Exceptions
  60. Frame Suicide as a Problem-Solving Behavior
  61. Help Brainstorm an “Options List”
  62. Teach the Problem-Solving Method
  63. Nourish Future Plans and Goals
  64. Incorporate a Hope Kit
  65. Highlight Strengths
  66. Connect Suicidal Thoughts to Other Thinking
  67. Educate about Cognitive Distortions
  68. Help Challenge Negative Thoughts
  69. Elicit Coping Statements
  70. Rescript Suicidal Imagery
  71. Discourage Thought Suppression
  72. Foster Acceptance of Suicidal Thoughts
  73. Enhance Coping Skills
  74. Cultivate Mindfulness
  75. “Broaden and Build” Positive Emotions
  76. Pair Behavioral Activation with Values
  77. Differentiate Between Suicidal and Non-Suicidal Self-Injury
  78. Determine the Person’s Reaction to Having Survived
  79. Conduct a Chain Analysis
  80. Evaluate Where the Safety Plan Fell Short
  81. Take Advantage of the “Teachable Moment”
  82. Attend to the Therapeutic Relationship
  83. Address the Trauma of the Suicide Attempt
  84. Explore Shame and Stigma
  85. Warn about the Possibility of Relapse
  86. Review Lessons Learned
  87. Complete a Relapse Prevention Protocol
  88. Propose a Letter to the Suicidal Self
  89. Follow Up

Maybe it’s time for you to learn the tips and techniques that you can use to start Helping the Suicidal Person.