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Metrics & Indicators Resource Book

Want to try your hand at selecting a set of metrics that are balanced?

See how well your existing metrics balance needs and get ideas for adjusting metrics for a more balanced approach.

No one wants an Enron scale manipulation of metrics on their watch.  Even small errors in metrics can have big consequences for change initiative success.  The wrong metrics could be meaningless or be gamed by the stakeholders.  Keep from getting crushed by ineffective metrics.