The Checklist Manifesto

The Checklist Manifesto

Years ago I was responsible for creating the technology to support a clinical study designed to test the feasibility of improving patient outcomes for patients with diabetes. The resulting article was published in Diabetes Care Volume 24 Number 6 in June...
Cleaning Up: How Hospital Outsourcing Is Hurting Workers and Endangering Patients

Cleaning Up: How Hospital Outsourcing Is Hurting Workers and Endangering Patients

One of the challenging ethical dilemmas that faces physicians is when parents of a child tell them to do whatever they can to keep their child alive. The problem is that, no matter how painful it is, there are some situations where death is the right...
The Four Disciplines of Execution

The Four Disciplines of Execution

Running your own company is sometimes challenging – in truth most entrepreneurs would say that it’s almost always challenging. In some ways I feel like the challenges of a small business are very different than the challenges of large organizations. Som...
Good to Great: Why Some Companies Make the Leap … And Others Don’t

Good to Great: Why Some Companies Make the Leap … And Others Don’t

I had read Good to Great: Why Some Companies Make the Leap … And Others Don’t  by Jim Collins years ago but I decided to re-read it because for whatever reason when I read it the last time, I didn’t have any memorable pull quotes – I didn’t have anythi...
The Halo Effect: … and the Eight Other Business Delusions That Deceive Managers

The Halo Effect: … and the Eight Other Business Delusions That Deceive Managers

It seems like we’re all prone to want to find amazing solutions. Whether it’s Ponce De Leon looking for the fountain of youth, searching for the lost city of Atlantis, or searching for El Dorado, we seek to find the seemingly impossible – and in at le...
Making It Happen: Turning Good Ideas into Great Results

Making It Happen: Turning Good Ideas into Great Results

With a title of Making It Happen  you might expect that the book is all about execution. How do you get the idea converted into action? At some level this is true, it’s about making ideas happen. However, at another level, it’s not. It’s less about e...
Management and the Worker

Management and the Worker

It started two years before The Great Depression, and the impact on what we know about management can't be understated. Management and the Worker seems to share the insights that were discovered at the Western Electric Company's Hawthorne Works based...
No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results

No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results

It started with the liars. They’d ask, “Do you have a minute?” They’d plop themselves down in the comfy guest chair and proceed to take about 45 minutes. That’s what kicked off Cy Wakeman’s quest and led to No Ego: How Leaders Can Cut the Cost of Work...
Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

No one cares what you know until they know how much you care. That truth is at the heart of Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity . Your job as a manager or leader is to bring out the best in the people you’re working with, an...
Seeing David in the Stone

Seeing David in the Stone

While speaking with a friend recently she said that she had written in her notebook a concept similar to Snapchat  that she had never followed up on. I once knew someone who said that her father had invented the technology behind invisible fencing but n...
Taiichi Ohno’s Workplace Management: Special 100th Birthday Edition

Taiichi Ohno’s Workplace Management: Special 100th Birthday Edition

Lots of people speak about the Toyota Production System or lean manufacturing, but few have taken the time to look at what the originator has to say about it. Taiichi Ohno's Workplace Management: Special 100th Birthday Edition is his writing about the...