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Anthro-Vision: A New Way to See in Business and Life

Anthro-Vision: A New Way to See in Business and Life

It sounds vaguely like a superpower.  It’s “Anthro-Vision – the power to see things the way they really are.”  However, that’s exactly what Gillian Tett is proposing for our everyday non-superheroes.  Anthro-Vision: A New Way to See in Business and Life i...
Crucial Conversations

Crucial Conversations

With seven children in the house, a wife, and people I work with, it feels like I move from one crucial conversation to another. It feels like I move from one conversation that is important to my relationship with someone to the next one. Certainly I’m n...
Dialogue Mapping: Building a Shared Understanding of Wicked Problems

Dialogue Mapping: Building a Shared Understanding of Wicked Problems

Years ago I met Paul Culmsee . He and I were speaking at a SharePoint best practices conference and we became fast friends – even though he lives halfway across the planet in Perth, Australia. Over the years we’ve had numerous early morning/late nigh...
Dialogue: The Art of Thinking Together – Defensive Routines

Dialogue: The Art of Thinking Together – Defensive Routines

Sometimes my book reviews take on a life of their own. While preparing for my review of Dialogue: The Art of Thinking Together , I started to gather some thoughts on one of the key aspects of dialogues, which is the impact of defensive routines. Before ...
Dialogue: The Art of Thinking Together – Dialogue Together

Dialogue: The Art of Thinking Together – Dialogue Together

I’ve written about Dialogue before. I initially summarized my thoughts from The Fifth Discipline  and Dialogue Mapping  in a post called Discussion and Dialogue for Learning . More recently I posted about one aspect of Dialogue in my post on Defensive Routine...
Dialogue: The Art of Thinking Together – The Inner Game of Dialogue

Dialogue: The Art of Thinking Together – The Inner Game of Dialogue

This is second in the three part series of blog posts about dialogue spawned by Dialogue . The first part was about Defensive Routines . In this post I’ll talk about the inner game of dialogue, what you and everyone else has to do to allow dialogue to ...
The Ethnographic Interview

The Ethnographic Interview

I’m about as far away from an ethnographer as you can get. I live in the heart of the United States and in the same home for over 20 years. And yet, I use ethnographic interviewing in one form or another every single week. How can it be that I’m not emb...
Humble Inquiry: The Gentle Art of Asking Instead of Telling

Humble Inquiry: The Gentle Art of Asking Instead of Telling

When I first started reading about humility, I was struck by the idea "power held in service to others." Edgar Schein's Humble Inquiry: The Gentle Art of Asking Instead of Telling brings that power through asking questions. He proposes that when we're...
Infographics: The Power of Visual Storytelling

Infographics: The Power of Visual Storytelling

One of the problems I have with my blog – and I’m keenly aware – is that its text based. While I insert the occasional graphic, because of the logistics of the medium it’s difficult to get the level of images in the stories. I also find that I’m often try...
The Long Interview: Qualitative Research Methods

The Long Interview: Qualitative Research Methods

It’s easy to get wrapped up in big data, AI, and quantitative approaches to research and forget that there’s another dimension to research that is just as important as – if not more important than – the numbers that we seem to be driven by.  The Long...
Mastering Logical Fallacies: The Definitive Guide to Flawless Rhetoric and Bulletproof Logic

Mastering Logical Fallacies: The Definitive Guide to Flawless Rhetoric and Bulletproof Logic

Have you ever felt like you’re in a discussion where the other person isn’t following the rules of logic? Have you ever felt like you knew things were off but you weren’t sure exactly why? I’ve felt that way, and that’s why when the book Mastering Logical Fa...
On Dialogue

On Dialogue

What does a physicist have to say about dialogue? It turns out, if that physicist is David Bohm, a lot. Bohm’s work has been referenced from six of the books that I’ve already reviewed (Science and Pseudoscience in Clinical Psychology,   Dialogue: The A...
Seven Stories Every Salesperson Must Tell

Seven Stories Every Salesperson Must Tell

Stories are narratives that help others put pieces together, and while many of the stories we encounter in the media and in the movies are fictional, the kinds of stories you’re implored to tell in Seven Stories Every Salesperson Must Tell are non-fictional.  Th...
Story Genius: How to Use Brain Science to Go Beyond Outlining and Write a Riveting Novel

Story Genius: How to Use Brain Science to Go Beyond Outlining and Write a Riveting Novel

If you had a burning passion to write a novel, how would you do it? Starting from scratch and never having done it before, what steps would you take? The answer may lie inside of Story Genius: How to Use Brain Science to Go Beyond Outlining and Write ...
Why Are We Yelling?: The Art of Productive Disagreement

Why Are We Yelling?: The Art of Productive Disagreement

I stumbled across Buster Benson’s work through the cognitive bias codex – a listing of 200 or so known cognitive biases. That led me to his book, Why Are We Yelling?: The Art of Productive Disagreement . I’ve read several books on conflict and disagr...
Wired for Story: The Writer’s Guide to Using Brain Science to Hook Readers from the Very First Sentence

Wired for Story: The Writer’s Guide to Using Brain Science to Hook Readers from the Very First Sentence

Socrates thought that books would do terrible things to our memories. Since the beginning of time, our knowledge had been passed on in the oral tradition of stories. These stories were memorized and repeated. They were handed down from generation to generation,...