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Though many speak of change resistance, I prefer to break the appearance of resistance into two categories.  The first category are those folks who are

Everett Rogers described them as the laggards.  They’re the people who refuse change even when it’s become apparent to the majority that the change is

As a change professional, it’s my job to help people change their behaviors.  It’s my job to get them to change their mind.  I’m supposed

Some changes appear, on the surface, to be very easy.  Every indication is that it will be a fantastic success.  However, unforeseen circumstances can derail

The most dominant view of an organization is that it’s a machine.  We think that our work as change leaders is to change out the

You’re about to start the job of your dreams, and you’ve got a bit of trepidation and fear.  What if it’s not exactly what you

There are two great causes of organizational death: poor execution and lack of innovation.  They both rely on change management skills but different ones.  Knowing

Lakshmi is the Hindu Goddess of wealth.  The problem is that if you chase her, she’ll avoid you.  Sarawati is the Hindu Goddess of knowledge. 

“I just don’t understand it.  They won’t do anything to move forward with the change.”  It’s a familiar lament by change managers who are trying

It’s no secret.  It’s not complicated.  And still, it’s not done consistently.  The data shows that even in acute care settings, professionals don’t wash their